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Intoxalock Status Center

Welcome to Intoxalock's home for real-time information on system status and security. Here you'll find live data on system performance. If there are any interruptions in service, a note will be posted here.

Systems are Currently Experiencing Downtime
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  • Tuesday | 3/17/2026 | 7:45 PM EDT

    We are continuing to review the cybersecurity event and want to provide you with an update regarding our efforts to support you during this time.

    Devices:

    • Your device is operating, and you should continue to follow the prompts and use as intended.

    Future Installations:

    • Paused through March 20 at this time.
    • See email instructions detailing reschedule/IID provider transition instructions.
  • Monday | 3/16/2026 | 1:30 PM EDT

    We are continuing to look into the recent event. Our team is fully committed to reaching a resolution as quickly as possible. For service inquiries and support, please use our dedicated SMS/text line, (424) 724-4689. We are prioritizing responses to ensure urgent matters are handled promptly and appreciate your patience.

  • Sunday | 3/15/2026 | 6:45PM EDT

    Intoxalock is currently investigating a cybersecurity event that was recently identified impacting our ability to service our customers. We are committed to providing our customers, partners, and stakeholders with timely updates as we learn more. Please continue to monitor this website for live updates.